pk147 Privacy Policy

1. Who We Are

pk147 ("we", "us", "our", "the Company") operates the online casino and sports betting platform accessible at https://pk147.org (the "Platform"). For the purposes of this Privacy Policy, pk147 acts as the data controller in respect of personal data collected from users of the Platform.

This Policy applies to all visitors, registered users, and any other individuals who interact with the pk147 Platform, whether via desktop browser, mobile browser, or any other access method. By using the Platform, you acknowledge that you have read and understood this Privacy Policy.

This Privacy Policy should be read alongside our Terms & Conditions and our Responsible Gaming Policy.

2. Personal Data We Collect

pk147 collects only the personal data necessary to provide and operate the Platform safely and in compliance with applicable legal and regulatory obligations. The categories of personal data we collect include:

2.1 Registration Data

• Full legal name
• Date of birth (required for age verification)
• Email address
• Residential address (including city, for example Karachi, Lahore, Islamabad, Rawalpindi, or Faisalabad)
• Mobile phone number
• Preferred currency (PKR)

2.2 Identity Verification (KYC) Data

• Government-issued photo identification (e.g., CNIC, passport)
• Proof of address documentation
• Selfie or liveness verification image where required
• Source of funds documentation for large transactions

2.3 Financial Data

• Payment method details (JazzCash account reference, Easypaisa account reference, HBL/UBL/Meezan Bank/Bank Alfalah account identifiers)
• Transaction history: deposits, withdrawals, wager amounts, winnings
• Account balance history

2.4 Usage & Technical Data

• IP address and approximate geolocation
• Device type, operating system, and browser information
• Session duration, pages visited, and navigation patterns within the Platform
• Game history, bet records, and login timestamps

2.5 Communications Data

• Records of correspondence with pk147 customer support
• Survey responses and feedback submissions
• Marketing communication preferences

3. How We Collect Personal Data

pk147 collects personal data through the following means:

• Directly from you – when you register an account, complete identity verification, make a deposit or withdrawal, contact support, or respond to a survey.
• Automatically – through cookies, web beacons, and server logs when you access and use the Platform. See Section 7 for full cookie details.
• From third parties – identity verification providers, payment processors (JazzCash, Easypaisa, and banking partners), fraud prevention services, and regulatory compliance databases where required by law.

4. Legal Basis for Processing

pk147 processes personal data only where a valid legal basis exists. The applicable legal bases are as follows:

5. How We Use Your Personal Data

pk147 uses the personal data collected for the following purposes:

• To create, verify, and manage your pk147 account throughout its lifecycle.
• To process deposits and withdrawals via your chosen payment method (JazzCash, Easypaisa, or bank transfer).
• To verify your age and identity in compliance with our anti-money laundering and know-your-customer obligations.
• To settle bets, calculate winnings, and manage your PKR account balance.
• To detect and prevent fraud, money laundering, bonus abuse, and other prohibited activities on the Platform.
• To provide customer support and respond to your enquiries.
• To monitor and enforce responsible gaming obligations, including the administration of self-exclusion requests and deposit limits.
• To send you transactional notifications relevant to your account (e.g., deposit confirmations, withdrawal status updates, security alerts).
• To send marketing communications about pk147 promotions, where you have expressly opted in. You may withdraw marketing consent at any time from your account settings.
• To analyse Platform usage patterns and improve the quality, security, and performance of pk147's services.

6. Data Sharing & Disclosure

pk147 does not sell, rent, or trade your personal data to third-party marketers under any circumstances. We may share your personal data with third parties only in the following limited circumstances:

• Payment processors: JazzCash, Easypaisa, HBL, UBL, Meezan Bank, and Bank Alfalah receive transaction data necessary to process your deposits and withdrawals.
• Identity verification providers: Third-party KYC and age verification services receive the documentation you submit in order to confirm your identity.
• Fraud prevention services: We share data with fraud detection platforms to protect the integrity of the Platform and our users.
• Game providers: Certified game studios may receive session tokens and game history data required to operate the games you play.
• Regulatory and legal authorities: Where required by applicable law, court order, or regulatory obligation, pk147 may disclose personal data to competent authorities.
• Business transfers: In the event of a merger, acquisition, or sale of all or part of pk147's business, personal data may be transferred as part of that transaction, subject to equivalent privacy protections.

All third parties with whom pk147 shares personal data are contractually required to process that data only for the specified purpose and to maintain appropriate security measures.

7. Cookies & Tracking Technologies

pk147 uses cookies and similar tracking technologies to operate the Platform, maintain your logged-in session, and analyse usage patterns. The categories of cookies we use are:

• Strictly necessary cookies: Required for the Platform to function. These cannot be disabled without breaking core Platform functionality (e.g., session authentication, load balancing).
• Functional cookies: Remember your preferences (e.g., language, preferred game lobby view) to enhance your experience.
• Analytics cookies: Collect anonymised data about how users navigate the Platform, which pages are most visited, and where errors occur. This data is used solely to improve the Platform.
• Security cookies: Help detect fraud and protect your account against unauthorised access attempts.

You may manage cookie preferences through your browser settings. Note that disabling strictly necessary cookies will impair your ability to use the Platform, including the pk147 login process and account management features.

8. Data Retention

pk147 retains personal data for as long as is necessary to fulfil the purposes outlined in this Policy, or as required by applicable legal and regulatory obligations. In practice, this means:

• Account data is retained for the duration of the active account relationship and for a minimum of five years following account closure, in compliance with anti-money laundering record-keeping requirements.
• KYC and identity documents are retained for a minimum of five years from the date of collection, or longer where required by applicable law.
• Transaction records are retained for a minimum of five years.
• Customer support correspondence is retained for two years from the date of the last interaction.
• Marketing preference data is retained until consent is withdrawn, following which it is deleted within 30 days.

Upon expiry of the applicable retention period, pk147 will securely delete or anonymise personal data in accordance with industry-standard data destruction procedures.

9. Data Security

pk147 employs a range of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and pk147's servers.
• Encrypted storage of sensitive data fields, including passwords (processed via one-way cryptographic hashing) and payment identifiers.
• Role-based access controls restricting internal access to personal data to authorised personnel only.
• Regular security audits and penetration testing of the Platform infrastructure.
• Two-factor authentication availability for all registered pk147 accounts.
• Automatic session timeout for inactive pk147 login sessions.

While pk147 takes all reasonable precautions, no method of electronic transmission or storage is 100% secure. In the event of a data breach that is likely to result in a risk to your rights and freedoms, pk147 will notify affected users and relevant authorities in accordance with applicable law.

10. Your Data Rights

Subject to applicable law, you have the following rights in respect of your personal data held by pk147:

• Right of access: You may request a copy of the personal data pk147 holds about you.
• Right to rectification: You may request correction of inaccurate or incomplete personal data.
• Right to erasure: In certain circumstances you may request deletion of your personal data. Note that legal retention obligations may prevent full erasure in some cases.
• Right to restrict processing: You may request that pk147 limits the processing of your personal data in certain circumstances.
• Right to data portability: Where processing is based on consent or contract performance, you may request a structured, machine-readable copy of your data.
• Right to object: You may object to processing based on legitimate interests or for direct marketing purposes at any time.
• Right to withdraw consent: Where processing is based on consent (e.g., marketing emails), you may withdraw consent at any time without affecting the lawfulness of prior processing.

To exercise any of the above rights, please contact pk147 support. Requests will be acknowledged within 72 hours and fulfilled within 30 days. We may need to verify your identity before processing certain requests.

11. Minors

The pk147 Platform is strictly intended for individuals aged 18 and above. pk147 does not knowingly collect personal data from individuals under the age of 18. If you believe that a minor has provided personal data to pk147, please contact us immediately and we will take prompt action to delete that data and close any associated account.

12. International Data Transfers

Your personal data may be transferred to and processed in countries other than your country of residence in order to operate the Platform and provide our services. Where personal data is transferred internationally, pk147 ensures that appropriate safeguards are in place to protect the data in accordance with applicable data protection standards, including contractual provisions equivalent to those required under recognised data protection frameworks.

13. Changes to This Privacy Policy

pk147 reserves the right to update or amend this Privacy Policy at any time. Material changes will be communicated to registered users via email notification or a prominent notice on the Platform prior to the changes taking effect. The "Last Updated" date at the top of this page will be revised to reflect any amendments. We encourage you to review this Policy periodically to stay informed about how pk147 protects your data.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data by pk147, please contact our Data Protection team. Support is available 24 hours a day, 7 days a week.

Contact: [email protected] (plain text – not a clickable link)

For formal data subject rights requests, please include "Privacy Request" in your message subject and provide sufficient information to verify your identity as the account holder.